Return and Refund Policy

Return and Refund Policy

The items will be replaced only if they are defective or damaged. The Policy lasts for 3 days. There will be no return or replacement, if the claim is made after 3 days. To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging. We do not accept used products.
To complete your return, a receipt or proof of purchase is mandatory. We will not refund or reimburse an amount if -

  1. Any item not in its original condition, is damaged.
  2. Any item returned more than 3 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, an email will be sent to notify you. The approval or rejection of refund will be informed thereafter. If approved, the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within certain amount of days.
Late or missing refunds(if applicable)
If you haven’t received a refund yet
  1. Check your bank account again.
  2. Contact your credit/ debit Card Company (It may take some time before your refund is officially posted.)
  3. Contact your bank (There is often some processing time before a refund is posted.)
If you’ve done all of this and still have not received the refund. Contact here:+91 9820501458
Shipping
To return your product, mail it to:
Centrafest Technologies (Mumbai) Pvt.Ltd.
212, 2nd floor, Citi Mall,
Near Pendharkar College,
MIDC, Dombivli (E).
Contact No: 9820501458
Please allow up to 24 hours for a response and include your contact information so we may respond back to you. Email Us: support@viccoestore.com
You will be responsible for paying for your own shipping cost for returning your item. Shipping cost and tax amount is non-refundable. Depending on your location, the time it takes for your exchanged product to reach you, may vary.